10 Reasons Why You Should Choose VA SkyWire Wireless Broadband Services
Increased Marketability for Your Property
Leverage your ability to attain 100% occupancy by offering High Speed Internet access, an amenity today’s apartment dwellers have come to expect.
New Revenue Stream
We provide flexible options for implementation, service plan choices, and billing options—all of which determine how we structure your profit sharing.
Premiere Technical Support
We assume total ownership of support related issues. At no point will you be expected to assume the role of Internet service provider. Our 24x7x365 call center handles first level troubleshooting. More complicated
resolutions are escalated to our local technical staff. This model enables us to handle onsite service requirements typically within a few business hours of receiving an escalation notice.
Immediate Service Availability
Once your property has been outfitted with our custom designed infrastructure, end-user activation is easy. A five minute sign-up process and your tenants are online. No additional equipment or phone calls are required.
Brand Promotion
You’ve worked hard to create a brand name customers can identify with. VA SkyWire can further promote your identity by increasing your labels exposure to the local community.
Community Portal Website
Build a strong sense of community among your residents and increase their ability to get immediate communications from your management team.
Advanced Real-Time Reporting
You or your property manager can login 24x7 and view real-time service reports including, sales reports, profit reconciliations, and service tickets.
Innovative Market Leader
SkyWire is the only wireless broadband provider to engineer and deploy an advanced wireless backbone design which makes use of two independent microwave connections.
Quality of Service
In networking terms, QOS means giving priority to time-sensitive, critical traffic such as Voice Over IP (VOIP) telephone calls or streaming video. By prioritizing the types of end-user traffic, service level guarantees are ensured and quality and performance are maintained.
Experience
VA SkyWire’s first Multi-Tenant broadband property, the City of Richmond’s Economic Development Authority and Small Business Incubator, was completed in 1999. Since then, we’ve added over 2,000 users across hotels, apartment complexes, dorms, commercial buildings, and office parks. We are the most experienced local provider.
Top 5 Reasons YOU Should Partner with SkyWire
Designed specifically for YOU
With RF design, there is no "cookie cutter" approach. Every project is unique and requires careful design and planning. Our engineers have successfully deployed hundreds of client networks and always take a consultative approach giving you a tailor made solution guaranteed to deliver maximum performance and reliability.
End User Provisioning (Self Sign-Up Portal)
Why wait for days or even weeks with other service providers installation technicians ? With SkyWire, your residents won't have to--High-Speed Internet Access is only moments away. Residents can choose a service plan, create an account, and be surfing...all in about 5 minutes.
24x7x365 Technical Phone Support
With computers, there will always be a need for technical support sooner or later. It's reassuring to know that SkyWire's Internet technical phone support is available around the clock, no matter when you need it.
Secure Online Billing & Reporting
Wanna know what your properties Internet Sales for the month are? How many users are online? What about profit sharing and settlement statements? No problem! Use your partner login to view real-time statistics specific to your properties performance.
Branded Community Portal Website
Editable by your property manager(s), this special website is a great way to communicate with your residents. In addition to promoting your brand name, handling logins, entering service requests, and user profile management, designated parts of this website can be easily updated by your staff with local announcements and other messages you'd like to relay to your tenants.